Warranty & Service

Authorized Mercedes-Benz Service Center

Warranty & Maintenance

Your Mercedes-Benz Van is the benchmark for quality in commercial vehicles. By following a routine maintenance schedule at an authorized Mercedes-Benz service center, you can keep it performing at its peak for years to come. To make sure that you and your vehicle have a productive relationship, we back the Sprinter with some of the most comprehensive warranties in the business.

 Diesel Engine Limited Warranty
 Limited Outer-Body Warranty
 Basic Limited Warranty
 5-year/100,000-mile warranty
 5-year/100,000-mile warranty 3-year/36,000-mile warranty
 
 
 
Coverage for turbo diesel engines for five years or 100,000 miles, whichever comes first. Diesel-equipped, heavy-duty vehicles also carry a diesel emission warranty.Protection for the outer, finish-painted, metal panels against corrosion and perforation for five years or 100,000 miles, whichever comes first. All panels are covered for three years regardless of mileage.Basic coverage for three years or 36,000 miles, whichever comes first. Excludes normal maintenance and wear items.
 
Sprinter Extended Limited Warranty
At Mercedes-Benz, we know how damaging vehicle downtime can be to your business. While your Mercedes-Benz warranty is due to expire soon, you can continue to protect one of your most valuable investments with our Extended Limited Warranty (ELW). With various options to choose from, a Mercedes-Benz Sprinter (ELW) offers your business no-hassle convenience. But more importantly, you'll enjoy peace of mind knowing it's from Mercedes-Benz.

The Mercedes-Benz Sprinter ELW offers several attractive features:

 1 year
 2 years
3 years
4 years
up to 100,000 miles
up to 125,000 miles
up to 150,000 miles
up to 175,000 miles

  • No deductibles or cumbersome claims processing
  • No approvals required prior to repairs
  • Repairs by factory-trained technicians utilizing high-tech diagnostic equipment
  •  Repairs completed with Genuine Mercedes-Benz Parts
  • No risk to you; may be cancelled any time prior to the New Vehicle Limited Warranty expiration for a full refund

Metris Extended Limited Warranty
At Mercedes-Benz, we know how damaging vehicle downtime can be to your business. While your Mercedes-Benz warranty is due to expire soon, you can continue to protect one of your most valuable investments with our Extended Limited Warranty (ELW). With various options to choose from, a Mercedes-Benz Metris ELW offers your business no-hassle convenience. But more importantly, you'll enjoy peace of mind knowing it's from Mercedes-Benz.


 1 year
 2 years
3 years
4 years
up to 100,000 miles
up to 125,000 miles
up to 150,000 miles
up to 175,000 miles

  • No deductibles or cumbersome claims processing
  • No approvals required prior to repairs
  • Repairs by factory-trained technicians utilizing high-tech diagnostic equipment
  •  Repairs completed with Genuine Mercedes-Benz Parts
  • No risk to you; may be cancelled any time prior to the New Vehicle Limited Warranty expiration for a full refund


Prepaid Maintenance
 
Mercedes-Benz prepaid maintenance
With Prepaid Maintenance, a smart decision now means no surprises later. By covering four, six or eight of the essential services your Mercedes-Benz Sprinter requires in advance, you can remain confident knowing your business will run efficiently - helping you save time and money by prepaying for routine services.

Save time and money by prepaying for routine services. Simply pay for your Mertris' maintenance in advance and reduce the risk of unexpected cost increases for service down the road.

*Additional parts and services may be recommended for which standard charges will apply. Applicable taxes, shop and disposal fees are additional. Not valid with any other discounted offers. Please see your dealer for more information regarding service interval and program limitations.

To qualify for the Extended Limited Warranty (ELW), the Van must be under the original New Vehicle Warranty period.

 
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